Plan Your Stay

To make the most of your journey, we offer a concierge service to help guide you and ensure your visit to the region is as unique as it is memorable.


Our concierge service has been dazzling discerning travellers for years. They have their finger on the pulse when it comes to discovering the region like a veritable ‘Bordelais’ by experiencing the best restaurants, châteaux and excursions in Saint-Émilion, the Médoc, the city of Bordeaux, the Atlantic coastline and farther afield.

Once you’ve confirmed your reservation, our concierge will contact you to begin planning your visit. Available 24 hours a day, they speak English, French and Spanish.


A sampling of optional services include:

  • Private chefs and additional staff

  • Airport transfers and private transportation

  • Private tours of Bordeaux and its best wineries

  • Helicopter, hot air balloon and propeller plane discoveries of the region

  • Health and well-being services

  • Day trips to the Bay of Arcachon, complete with private boat rentals and surf lessons

  • Suggested itineraries beyond Bordeaux, including the Cognac or Basque regions, Lourdes and the Dordogne valley and Bilbao and San Sebastián in Spain.

We also provide Pomœria clients with an Insider’s Guide to Bordeaux - a curated list of what you don’t want to miss.



Guests can choose to purchase wine from an extensive, curated list at local market prices. From delicious rosés and whites to a long list of older-vintage classified growths, these wines will await your arrival in a temperature-controlled personal cellar.